For more than 20 years, MED et al, Inc. has been working closely with pediatric dentists and pediatricians to develop an effective device to stop thumb and finger sucking. Over that time, we’ve created a product that is endorsed not only by parents, but by dentists as well. We hope that these unsolicited reviews will illustrate this fact.
For more reviews, click on the “reviews” tab, on each product page. Shown below are 15 of the latest reviews for our top selling products, TGuard AeroThumb (to stop thumb sucking) and TGuard AeroFinger (to stop finger sucking).
Leave your own review by filling in the short form below.
I love the idea and had high hopes. I even bought a second one hoping that it’ll work only to have spent over $100 on a useless piece of plastic. My two year old figured how to take it off and tightening it did no good. It also left an unsightly bruise on his hand.
Hi Kenny,
We are sorry to hear that the treatment hasn’t been working out so far. Please reach out to us for support.
Kind regards,
MED et al, Inc.
It doesn’t work for my child. You can’t put on his tumb more than 3 days because it makes him hurt. It doesn’t gave me solution.
Hi Ephrem,
Please reach out to us for troubleshooting. In most cases, a smaller size or a readjustment will solve the problem.
Making the straps tighter is usually not the solution.
Kind regards,
MED et al, Inc.
She just sucked the thumb guard as if it were her thumb.
Hi Benjamin,
This happens for 2 reasons:
1. The device is too small, and creates a seal over the thumb, rendering it useless. The child sucks over the device since the device does not break the suction as intended.
2. The child looks like they are sucking, but are actually just stimulating the inside of their mouth. You can read more about this here: http://www.tguard.com/chewing
Both issues can be addressed quite easily. Please reach out to us for help!
Kind regards,
David
It was either too loose and my son was able to pull it off or it was too tight and left marks on his hand. It did not work for us.
Hi,
We are sorry you did not find success with our product. We encourage all customers to reach out to us in situations like this. Usually this is easily remedied with a readjustment or a different size. We’d ask you to submit a photo of the device adjusted.
If it is adjusted well, and the size is right, we can also send a custom accessory to prevent removal, which is effective in nearly 100% of cases.
Kind regards,
MED et al, Inc.
My daughter started chewing on the tip of the thumb guard, and plastic pieces started coming off. Once I realized that was happening, the guards became unsafe for her to use. It was almost two months of wearing them. She went right back to sucking her thumb.
Hi there,
Chewing is normal and expected with this treatment. We have been selling the device, out of the same material, for over 25 years.
A chewed device does not pose any kind of danger, and typically indicates an oral fixation, which must be addressed before the device is removed. Please see this page: http://www.tguard.com/chewing
Didn’t work she ended up sucking/ chewing the plastic sleeve
Hi Tess,
Please know that chewing is normal and we provide free replacements.
Sucking the plastic sleeve should not be possible, if the size allows air to flow freely. Please reach out to us and we will be able to resolve this problem rather easily with a replacement in a larger size.
Kind regards,
MED et al, Inc.
I followed the instructions exactly and my daughter continued to suck her thumb. Contacted the company to see if one more month of the bands would help and if they would assist. The customer service I emailed were highly rude and told me I should return my product if I was unsatisfied and thought I was debating free bands forever. If you return, you have to pay to ship it back. PLUS you have to pay a RESTOCK fee for something that was in a child’s mouth!
This customer requested free bracelets, which we do not provide. As a courtesy, the customer was offered a discount on bracelets, but the customer refused the discount.
Our guarantee is posted on our website and the processing fee applies to all returns. It is not a restocking fee, and we do not reused any returned products, even if they are unused.
Unfortunately this devices didn’t work for my kids. They just slipped them to the side and sucked their thumbs at night.
Didn’t work for my 4.5 year old. She could take it off and complained it was super hot and sweaty on her hand.
Hi Rebecca,
Thanks for your review. It sounds like you may have had the wrong size. We would be happy to take a look and send a different size if you are within warranty.
Please let us know!
Thanks,
MED et al, Inc.
I’m sure it works great for some! But my girl cried and fought it and it was a battle every single time that it just didn’t work for us.
Unfortunately it did not work for us. We even tried two different sizes. So i am out $120 and no cure for the thumb sucking. They make it pretty difficult to get any money back.
Hi Kim,
I see your return request was approved on August 22, but we did not receive the returned item, nor any further correspondence from you. We will have someone reach out to you to assist with a refund.
Kind regards,
MED et al, Inc.
When wanting to submit my review, only the button for “yes, it broke the habit” would work. Hmmm, pretty convenient. No, Thumbguard didn’t break the habit, because for a neurodiverse population, it’s not always a sensory fit. It can’t be worn easily during the day when kids are engaged in learning, reading, playing games, because it prevents you from doing those things without thumbs. And, I am seriously dismayed that these are SO expensive….especially the wrist plastic enclosures.
Hi Heather,
Thanks for your review. The review form has an option to leave a review as well as to seek guidance for treatments that weren’t successful.
Our devices are soft and flexible, which allow most children to write, play, etc, with no issues. However, it is not a perfect fit for everyone, and we can see how children with sensory issues may not like the device.
We are sorry our product was not the best fit for your child. We wish you the best of luck on your journey to break the habit.
Kind regards,
MED et al, Inc.
The product did not work for us. Despite tightening the product it caused cuts on the sides of his hands and he would still bite the product to pull it off his thumbs until he eventually cracked the plastic.
It’s been 2 weeks and not received the product yet!
The product we received has a horrible mothball-chemical-old, old smell. Warm soapy wash per instructions does not help. Airing it out does not help. Could not find other reviews with similar issue on this website. Wanted to love it and try it, as a family member recommended it. I have not used this product at all–it smells so bad I wonder what is off-gassing from it. Not putting that near my child. If I can just use a bad smell to keep my child from sucking her thumb, I’ll just DIY it. I only saw one reviewer on Amazon who had the same problem, purchased around the same time as me. Maybe a recent change in plastic formulation/sourcing?? Returning now, sadly.