Free Shipping

We offer free shipping for treatment kits or orders over $35 USD, within the continental USA, via USPS Ground Advantage.

When can I expect to receive my package?

We process orders every business day, Monday through Friday, barring major holidays. If you need the product by a certain date, please see the tables below, which contain information about selected shipping speeds, including estimated shipping times.

We are located in North Carolina, so destinations that are closer to NC are more likely to receive packages sooner.

Our site automatically generates shipping options based on availability in your area. Certain restrictions may prevent some of the below options from displaying.

Please note: Carrier delays are rare, but can happen. We cannot guarantee the estimated delivery dates per the tables below, because any potential delays from the carrier are completely outside of our control.

IMPORTANT: Shipping destinations outside the USA charge VAT (value added tax) or other such duty fees for imports into the country. These fees are levied by the corresponding destination country, and can vary between countries. It is your responsibility to check with your local customs to find out what kind of duties or taxes may be required for imports, as we will not reimburse for any additional fees charged for “last mile delivery” of the item.
We pay the full amount charged to us by USPS (United States Postal Service) which covers delivery of the package to the customs offices of the destination country only. In cases where you do not agree to pay VAT, the item will return to us, and we will provide a full refund for the cost of the kit, less shipping fees (which are non-refundable to us as well).